Parent support

Support

For preview questions, purchase questions, private-link help, or parent feedback, contact us on WhatsApp or email lijianghao2000@outlook.com.

Payment or private link issue?

If PayPal does not return you to the Starter Pack, contact us on WhatsApp and we will help manually.

WhatsApp support
The Wonder Pals help a tiny lantern glow again.

Private link help

The current founding delivery model uses PayPal checkout and a private parent-held play link. After successful payment, PayPal returns the parent to the private link with 5 playable stories. If that return page fails to open, message us on WhatsApp for manual help. The preview site does not require a code or child login.

Payment questions

The founding pack offer is $29 one-time. Payment is handled on PayPal, not inside the child story pages. Do not send payment details through WhatsApp or email.

WhatsApp support

Parents can use WhatsApp for pre-purchase questions and after-purchase support.

Open WhatsApp

Parent feedback

Please keep feedback parent-only. Do not send a child's name, school, photo, voice, or location.

Story issues

If a story does not load during testing, first try the public Tiny Truth trial and then contact parent support.