Parent support
Support
For preview questions, purchase questions, private-link help, or parent feedback, contact us on WhatsApp or email lijianghao2000@outlook.com.
Payment or private link issue?
If PayPal does not return you to the Starter Pack, contact us on WhatsApp and we will help manually.
WhatsApp support
Private link help
The current founding delivery model uses PayPal checkout and a private parent-held play link. After successful payment, PayPal returns the parent to the private link with 5 playable stories. If that return page fails to open, message us on WhatsApp for manual help. The preview site does not require a code or child login.
Payment questions
The founding pack offer is $29 one-time. Payment is handled on PayPal, not inside the child story pages. Do not send payment details through WhatsApp or email.
WhatsApp support
Parents can use WhatsApp for pre-purchase questions and after-purchase support.
Open WhatsApp
Parent feedback
Please keep feedback parent-only. Do not send a child's name, school, photo, voice, or location.
Story issues
If a story does not load during testing, first try the public Tiny Truth trial and then contact parent support.